Testimonial *. Learn from my mistake!
Never sign a contract with a non-refundable deposit without a completion date. This company took 8 months to complete our loafing shed. Fed us false hope through out the process of promising to build our loafing shed. They would have had a satisfied customer if they just completed our project in a timely manner.
Promised to complete in 6-8 weeks and it turned into an 8 month nightmare! Our horses were in a hard winter of snow and -31 degrees. Wasted time and money on making arrangements to be present at the installations that never happened. The communication skills were terrible within the company and to the client.
So many excuses, for prolonging our installation it was very frustrating. This is our rating for all the staff at Coast to Coast Carports.
Sales - .5 State Representive - .5 Delivery scheduling manager -.5 Building crew - 4.5 (did a great job. Minor blemishes on our building or would have rated a 5) Too bad the experience was so poor, because we liked the end product.
Review about: Coast To Coast Carports Loafing Shed Installation.
Reason of review: Poor customer service.
Monetary Loss: $1000.
Preferred solution: Price reduction.