We purchase a 22x36 carport. Bought the strong gauge.
I have started calling since 5-21-15 to report the rust coming inside. Emailed all invoices with pictures and still nothing. I have documented all dates and phone calls.
I was told today (2-22-16), my work order is in the pile and they only come to this part of the country once a year.
The information came form the customer representative.
Sorry customer service, do not call back and too many voice mails! This is Unexceptable!
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