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1.5 Based on 16 reviews
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  • Customers like
    • Price 1
    • Product 1
  • Customers don't like
    • Customer service 9
    • Delivery of product 3
    • Lack of customer service 3
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I placed an order on 5/27/2016 and was told it would be a 2-4 week turn around time to receive my product. After multiple attempts to lock them down on an install date, on week 7 they stated my order was ready to ship but they would not ship it until they could get enough orders in my area to fill a truck. At that time I stated I would be gone on vacation the following week but would be available the whole week before or after for an install. ... Read more

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Ordered RV carport 7 weeks ago and still waiting for installation. Several calls made to the company to check on estimated installation date but no one returns my calls

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Carport order in June 2015 and finally delivered in March 2016. I was told I did not need a permit but, it was not delivered and I was not notified of that information and I had to call them. I could not get my deposit refunded. Coast to Coast Carports wanted to substitute metal but, it was permitted with a different metal. They were ready to deliver but, it was only permitted with a gutter and it them so long my gutter fell down.They wanted to... Read more

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Thank you ALL. I was just about to sign a contract.I was waiting to get a firm date for delivery as it was sounding very vague from the start. The dealer was going to call Coast to Coast and get back to me. After seeing all the reviews, that almost all seem negative.The numerous complaints with BBB. I want nothing to do with this company. If you are a dealer for this company you should unhitch your wagon. They will only bring you down. Mr got... Read more

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Coast to Coast Carports - Bad customer service
1 of 3

We purchase a 22x36 carport. Bought the strong gauge. I have started calling since 5-21-15 to report the rust coming inside. Emailed all invoices with pictures and still nothing. I have documented all dates and phone calls. I was told today (2-22-16), my work order is in the pile and they only come to this part of the country once a year. The information came form the customer representative. Sorry customer service, do not call back and too many... Read more

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purchased 3 carports at $900.00 ea over a year ago and have not received the products yet in f/u the customers services reps are extremely rude if you can even get them to return a call and now they are saying they will charge me $600.00 fee to come out a put up buildings they were suppose to have put up a year ago please do not buy from this company as they are crooks and fraudulent in their practices can read about it in the... Read more

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I ordered a carport in September and four months latter I have nothing. Do NOT deal with this company. Can't get a date yet. Every time I call it is a different problem. They say it is real close to delivery date but it is a scam. They have may deposit and I can't get it back or I would be done with them. I would look at doing more but have not a clue what I can do. I have heard others in the pass that like the buildings but not today. Read more

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They owe me a refund for work that has not been done on my carport, I asked for mobile home anchors and they were not installed and I gave them $140.00 plus tax not including my carport itself which was over $2,000. I called them afterwards and talked with the representative for Arkansas who set me up in there administrative part she told me she would call me back after she had talked with refunds, she had my number and email address I made sure... Read more

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NO CARPORT YET? I wanted the carport up before bad weather hit. Customer service sucks. They also lie about delivery dates. 60 Days ? Can't get any word on when I am going to get the carport. Would not recommend this company to anyone. called company time and time again jut keep getting voice mail's with no reply Fort Collins Colorado Very pissed off consumer did I mention their customer service sucks. My building peermit has to be... Read more

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We ordered this 24 x41 x12 building for our motor home , was told 5 to 8 weeks from sales rep. Going on four months,I can't get ahold of anyone to resolve this issue. I call every week and leave a voice mail with the Oregon, Washington office....nothing! DO NOT EVER ORDER FROM THIS COMPANY! Most unprofessional *** ever! Can't even imagine trying to get our deposit back, I'm going to tell everyone about this rip off company! The motor home is... Read more

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